Who we are
SkinTherapy.io (“we”, “us”). Website: skintherapy.io
What this policy covers
This policy explains what personal data we collect, how we use it, and your rights.
Personal data we may collect
1) If you contact us (enquiry form or email)
We may collect your name, email address, and any information you include in your message.
2) If you purchase via Payhip
Payments and checkout are processed by Payhip (and their payment providers such as Stripe/PayPal). We receive order details needed to deliver your purchase (for example: name, email address, product purchased, and transaction details).
We do not store full card details on our website.
3) Website usage (basic technical data)
Our hosting provider may log limited technical information (such as IP address, browser type, and pages visited) for security, performance, and fraud prevention.
4) Cookies
We may use essential cookies required for the site to function. If we use analytics cookies, we will update our cookie policy and (where required) request consent.
How we use your data
We use your data to:
- Respond to enquiries and provide customer support
- Deliver digital products and order information
- Maintain website security and prevent misuse
- Meet legal/accounting obligations (for example, keeping sales records)
Legal basis (UK GDPR)
We process personal data because it is necessary to:
- Perform a contract (to supply your purchase)
- Respond to enquiries (legitimate interests or steps prior to a contract)
- Comply with legal obligations (e.g., tax/accounting records)
- Legitimate interests (site security and performance)
Who we share data with
We may share data with trusted third parties only as needed to run the business, such as:
- Payhip (checkout and digital delivery)
- Payment providers used by Payhip (e.g., Stripe/PayPal)
- Our website hosting provider
- Email provider (if applicable)
How long we keep your data
- Enquiries: kept only as long as needed to respond and maintain records.
- Purchase records: kept for as long as required for accounting/tax and legal purposes.
Your rights
You may have rights to access, correct, delete, or restrict the use of your personal data, and to object to certain processing. You can also complain to the UK ICO.
Contact
To request access or changes to your data, contact: hello@skintherapy.io
Last updated: 01/2026